Banking Video Conferencing
Roundesk Empower Banks To Build Trusting Relationships, And Take Your Customer Service Delivery to the Next Level
Incorporate a human-centric and efficient mode of communication for a truly personalized banking experience
It becomes quite tedious for bank customers to seek service and product information by making multiple visits to branch locations. During such times, aggressive sales talks by your sales rep can have a toxic effect on your customers.
In such instances, quick video conferencing is preferred. It is considered convenient, personal, and engaging, and problems or questions are resolved much faster over traditional wait times at the branch.
Also instead of banks having to place experts in every branch, it enables advisors from any location to speak with customers face-to-face using their phone or laptop which is far more instant and cost-effective.
Plug into the digital era of customer service, build the morale of your customers, and effortlessly elevate your brand
HD Video/Dolby Audio
The customer and the service representative see and hear each other through crystal clear audio/video quality.
Collaborate Effectively
Discuss and resolve complex financial matters quickly with the help of visual aids and real-time screen sharing.
Share Information
Helps you do product demonstration through necessary file sharing and enables customers to ask questions over text messages
1-1 Meetings
Provide one-to-one consultations and offers, and improve customer satisfaction, build customer relationships
End-to-End Encryption
AES 256-bit encryption keeps employee and client information safe from hackers during remote video banking sessions.
Infuse a personal touch to your customers and delight them with an instant interactive experience
Lets customers solve their queries from the comfort of their home or office, without having to wait in line
Help reduce operational costs by eliminating the need for rentals
Access services and reach the support team with no need to worry about operating hours.
Recommend products and services relevant to your customer needs, make personalized suggestions and increase their overall satisfaction with your service.
Transform a traditional branch into a more responsive sales channel, and offer more products and services relevant to your customers’ saving and investment goals with live use cases and success stories demos.
Embrace Roundesk Video conferencing solution to stay competitive and foster more robust, lasting connections with your customers in an ever-evolving digital landscape.